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E-mail Etiquette
Course Code: BM-EME
This course introduces you to the world of effective emailing. Create more engaging presentations, more actionable e-mails, and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We're surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much-needed edge.
The use of e-commerce has become one of the most effective ways of doing business. E-mail users should also be aware of the cultural significance of e-mail. This course is there for recommended to anyone that is interested in learning how to apply a compelling and professional voice to electronic writing.
There are no prerequisites for this course.
After completing this course, you will know how to:
- Review the basics of spelling, punctuation, and usage.
- Understand practical principles for sharpening your writing style.
- Explore ways to improve business memos, emails, and letters.
- Learn about writing bad news and writing to persuade.
- Understand personality types to improve business communication.
There is no exam associated with this course.
Modules
- Mastering Spelling, Punctuation, and Usage
- Six Tips for Better Spelling
- Punctuation Pointers
- Part Summary
- Topic A: E-mail Characteristics
- Topic B: E-mail Programs
- Topic C: When to use E-mail
- Topic D: Writing an E-mail Message
- Topic A: Company Policies
- Topic B: Copyright Laws, Viruses, and Liability
- Topic A: Features of an E-mail Program
- Topic B: Securing E-mail
- Topic A: Message Headers
- Topic B: E-mail Message Body
- Topic A: E-mail Recipients
- Topic B: Message Management
- Topic A: Netiquette Style
- Topic B: Emoticons and Abbreviations
- Topic A: Online Communication
- Topic B: Language and Punctuation
- Topic C: Efficient Writing Habits